At Inaugural Home Improvement we strive to make sure we do not just meet our customers expectations, but exceed them! Check out what our customers have to say.


























“WOW! What a difference two and a half days makes. I had the tub walls and tub replaced also the floor. The bath was falling apart, and it was quite embarrassing. We didn’t want someone coming in and covering up things. Alex and Keith replaced things that were bad. Rotted wood from water damage and the floor under toilet. These two menace amazing, the attention to detail was on point. They never looked rushed to finish or eager to hurry and leave. The men were kind and answered every question I had. They should be proud of their work because it’s quality. Zack came daily to see if anything was needed and Michael who does quotes is easy going and no pushing. I now have something pretty to look at. Thanks again guys. ”
– Kathleen N.

The installation appears to be fully waterproof, with no exposed or unsealed edges. The unit looks to be made of acrylic and is fully encased for durability and easy cleaning.
The entire job was completed in about 8 to 9 hours. The workers were professional, efficient, and very friendly throughout the process. Overall, I’m very satisfied with the quality and outcome of the work.
From our initial consultation, it was clear that they were genuinely interested in understanding my vision and needs. They listened attentively, offering insightful suggestions that enhanced my ideas while respecting my personal style. The team was transparent with their timeline and budget estimates, ensuring there were no surprises along the way.
The quality of their work exceeded my expectations. Every detail, from the sleek tile work to the flawless installation of fixtures, was executed with precision and care. They used high-quality materials and employed skilled techniques that not only improved the aesthetic appeal but also ensured the durability and functionality of the space.
What truly set them apart was their commitment to customer satisfaction. They maintained open communication, regularly updating me on progress and addressing any questions promptly. Their friendly and accommodating nature made the entire process stress-free and enjoyable.
In the end, my bathroom was transformed into a beautiful, functional space that I now enjoy every day. It's a perfect blend of style and practicality, thanks to their expertise and dedication. I wholeheartedly recommend this remodeling team to anyone looking to revamp their space with outstanding results. They have truly set a high standard in the remodeling industry.
Alex and Keith were incredible - the project took longer than expected because of the complex old bathroom we had but they were so thorough with attention to detail to make sure everything was done right. Everyone was very professional throughout the whole process. We are very satisfied. Thank you!
There is a reason these guys have 5 stars and I wish I could give them more. We didn't expect a shower to be life-changing but it truly is, especially with my fiancé who is in a wheelchair. We needed a specific shower design that other companies were unwilling to consider or were unable to accommodate to our needs. Inaugural bath heard our vision and didn't hesitate to come up with a design that fully fits our type of accessible shower. We knew from the moment we met with Joel and Zach, that we were in great hands and the work would be nothing less than the best quality.
This company converted a standard tub/ shower into a fully accessible roll-in shower with a bench, grab bars and dual shower controls. Everything about the process was so seamless, enjoyable and thought-through. From creating the designs with Joel and Zach, to the installation with Alex and the crew. Everyone was very respectful and accommodating to ensure we were happy with the end result -- and we are truly over the moon with the outcome. The prompt and clean installation was only a day and a half. We were consulted through every step of the process if our input was needed. Now we have a gorgeous shower that never leaks water, a grout-free shower wall for the easiest of cleaning, plentiful storage options and most importantly- a barrier-free shower floor so that my fiancé can SAFELY transfer in and out of the shower with ease. I'm not kidding, this company really does put the customer first every step of the way, which is sometimes hard to come by these days. But I'll let the pictures speak for themselves because this shower is gorgeous!
Shelly and Sam
The materials used are high quality, low maintenance and absolutely stunning! Our only regret is that we waited so long to do this. Great company, great service, great people.
Inaugural exceeded our expectations. They deserve their 5-star reviews for a very good reason—they are exceptional at what they do. Their responsiveness and commitment to following through on every detail ensured there were no surprises along the way. The quality of their work is impeccable, and the contractors are not only talented and hard-working but also meticulous and easy to work with.
I highly recommend Inaugural for any home remodeling needs. You will be well taken care of, and you will love the results of your project. Don't hesitate—call them now!
The installation team was very nice, courteous and clean. They were on time and prepared; and they finished the work much faster than expected. Two thumbs up from this happy home-owner.
Thank you Inaugural!
I strongly recommend
the work that was done by Larry and his son Mark. It so beyond what I had expected. This walk in shower is going to be game changing taking care of my dad. If anyone is looking to have this done. Don't pick anyone else. Zach the owner called me the next day to check on we felt. Couldn't say it enough Thank You. You all are awesome
Very efficient worker and a pleasure to do business with.
This is a wonderful alternative to having a tub.
Oh the installation of the exhaust fan & heater made this project a home within a home. Trust Inaugural Home Improvement with your bathroom renovation.
From a happy & safe customer
Their work was impeccable, they were timely, stuck to their schedule and were extremely nice people! Zachery Scott was my lead contact person and oversaw the the whole job and did a great job! Kudos to Zach!
I would highly recommend this company to anyone seeking to re-do their bathroom! I forgot to mention that the crew did not mark up any walls and totally cleaned up after themselves!
Very happy customer! Five stars all the way!
Their prices are very affordable compared to other companies we met with. Their installers are very professional and keep the work area extremely clean. We are so happy that we trusted Inaugural to do the work. If you need your bathroom updated, look no further.
We are very happy with the quality of the work and the whole process. Everyone on their team (Zach, Jarred, Alex and all other) was very professional and did quality work.
We recommend them very highly and will have them in mind when a new renovation project is due.
The staff is responsive and professional.
The quality is excellent. (Love the shower door.)
Several months in, we had a leak, which was not instillation related, and yet, inaugural helped us out with this problem very promptly. We really appreciated their help!
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Reviews
Inaugural made everything so seamless that is was a very pleasant experience for us...We're very, very happy we chose Inaugural.
Paul G.